Trade-In

Overview: Our Trade-In Program offers a sustainable and cost-effective way to exchange your pre-owned items for credit toward future purchases. By participating, you can unlock value from your unused items while contributing to a greener planet.

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How to Trade In Your Item

Step 1: Check Eligibility

• Visit our Trade-In Program page and use the eligibility tool to verify whether your item qualifies.
• Eligible categories typically include electronics, small appliances, gadgets, and select accessories.

Step 2: Receive an Instant Quote

• Provide details about your item, such as the brand, model, and condition.
• Our system will calculate a trade-in value based on the item’s specifications and condition.

Step 3: Submit Your Item

• If you accept the offer, choose your preferred method of submission:
  • Ship It: Download the prepaid shipping label, securely package your item, and drop it off at the nearest shipping location.
  • In-Store Trade-In: Bring your item to a participating store for an on-site evaluation and instant credit.

Step 4: Get Your Credit

• After your item is received and inspected, you’ll receive your trade-in credit within 5–7 business days.
• Credit can be applied toward your next purchase or saved for future use.

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Eligible Items

The Trade-In Program accepts a wide variety of products, including:

• Electronics: Smartphones, tablets, laptops, and desktops.
• Home Appliances: Small kitchen appliances and smart home devices.
• Gaming Equipment: Consoles, controllers, and VR devices.
• Accessories: Smartwatches, headphones, and other eligible items.

Note: Items must meet minimum functionality and condition requirements to qualify for trade-in credit.

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Conditions and Evaluation

We categorize items into three primary conditions:

1. Like-New: Fully operational, minimal wear, includes all original parts and accessories.
2. Good: Functional with minor signs of use; may lack some original accessories.
3. Fair: Operational but with visible damage or wear; lower trade-in value applies.

If your item does not meet these standards, it may not qualify for credit but can still be responsibly recycled.

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What Happens to Traded-In Items?

• Refurbished: Eligible items are restored to working condition and resold to new customers.
• Recycled Responsibly: Items that cannot be refurbished are recycled following environmentally sustainable practices, reducing e-waste and resource waste.

Your participation supports a circular economy and helps reduce environmental impact.

Trade-In Tips for Maximum Value

• Erase Personal Data: Perform a factory reset and remove all personal information before sending electronic devices.
• Include Original Accessories: Items with chargers, cables, or packaging may qualify for higher trade-in values.
• Package Securely: Protect your item during transit with proper packaging materials to avoid damage.